Office Angst: 7 Signs of a Toxic Workplace (Part 2)

March 22, 2024March 23, 2024Leave a comment

In my last post,  I examined the first four of seven toxic workplace traits and provided Biblical support to each section. For today, I want to conclude this series with my final three attributes along with a recap pod summarizing my points. As a reminder, while we’re exploring cultural and environmental red flags, we’re not hiding from leadership issues as the topics ultimately cannot be detached. 

Without further ado, let’s tie a bow on this…

5) Inconsistent Leadership

 When we talk about toxic work cultures, there are several dismissive characteristics we could cite from narcissism to manipulation to arrogance; however, there’s one, in particular, encompassing a multitude and that is incongruence (I.e. when a person’s actions contrast their words).

Ask any leader or tenured employee with authority and they’ll admit responsibility and accountability are essential to positive team performance and morale. Yet, where there are inconsistencies between expectation and execution, there is room for misinterpretation, miscommunication, tolerance, even negative emulation down the line.   

The good news here is the fix doesn’t have to be complicated: If you’re a team lead, supervisor, or director, walk the talk.

For example, if you say you’re not a micromanager, don’t micromanage, even if your intent is to the contrary. Rather, assess your intent to probe past normality and be willing to receive feedback if the actions involved communicate distrust or produce uncomfortable vibes. Remember seeking clarity is one thing but second-guessing motives without compassion, grace, and understanding is another. 

If you struggle to model any of these qualities, dare to explore any area where intention and action aren’t aligned. Naturally, no one should want to be inconsistent in their work; hence, why leaders especially should understand consistency isn’t limited to the fruit of one’s hands but also the words of their mouth and the reflections of their heart. 

Supporting Bible verses: Psalm 19, Matthew 7:3, Mathew 23:3, Luke 16:13, 1 Corinthians 15:58, Galatians 6:9, 1 John 4:20

6)  Overtolerance and Permissiveness

To be fair, this point flows from the one prior, but based on perceived abuse, this warrants a separate explanation. If you say certain actions won’t be tolerated, don’t make the principles behind them conditional. Instead of granting exceptions based on seat or situation, handle moral failures and detrimental conducts consistently regardless if the person involved in an established personality or rookie within their probationary period.

From what I’ve seen, the top-down ripple effect of steady rationale and decision making can be empowering in the long term, even if it’s messy in the short term. Whenever trust bends or breaks, abiding by proper protocol will not only enhance security but also encourage people to adhere to higher standards of integrity. 

Put another way, if you’re a leader, don’t sacrifice reproach by synonymizing forgiveness and tolerance. If an employee has an established track record of poor conduct, scale the offense, and timely oversee the appropriate actions in a way that benefits the whole of the team. When in doubt, just say ‘no’ to permissiveness and ‘yes’ to due diligence and follow-through.

Supporting Bible verses: Proverbs 21:16, Romans 6:1-2, 11-15; 2 Timothy 4:1-2, Ephesians 4:2, 1 Peter 3:8-11

7)  Lack of awareness and accountability 

No workplace is perfect, and employees, leaders and teams may display negative traits from time to time. However, if that behavior is pervasive, leadership must consider how the culture they’ve cultivated may be impacting the trend. Unless a single employee is the root of the hostility, a leader best serves their company by investigating beyond the conflict into its source region.

Often, if an employee starts deregulating, there’s a corporate tie-in, be it a lack of recognition/development, unclear communications, and/or insecurity. Yet, even if these currents aren’t underlying, there could be larger problems involving personal, domestic, and/or health issues, which leads me to a key point:

When a work boundary is breached, don’t automatically assume ill-intent but gauge the transparency of your corporate principles and reassess them before the repercussions.
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Handled the right way, a potentially volatile situation can de-escalate into a refreshing reset when humility meets resolution. Conversely, if a leadership committee lacks awareness and accountability, the employee will almost always follow suit.

For instance, you may have a teammate or subordinate who acts ignorantly at times. Yet perhaps he/she feels ignored, like a number within a company that hoards autonomy and withholds clarity. In these cases, don’t deal with the contention topically but with meekness that anticipates understanding.

‘Cause truth is: If leaders and teams don’t take inventory of their internal processes and how they affect personnel, discouragement, even burn-out will inevitably result. Why not rightfully deal and scale tension internally before your clients and supporters smell smoke?

Supporting Bible verses: Proverbs 11:14, Proverbs 27:17, Ephesians 4:15, James 5:16, Hebrews 10:24-25, 1 Thessalonians 5:11

As always, selah, thank you for reaching and…

Cover photo creds: Wellable

Office Angst: 7 Signs of a Toxic Workplace (Part 1)

March 8, 2024August 28, 20241 Comment

Recently, I was driving to work and it occurred to me: By the end of this year, I will have reached the 15-year mark as a full-time employee in corporate America. Crazy how time flies (or Frys in my case), eh?

While I’ve benefited from tight teams in years past, I’ve also worked on some, ahem, not so tight teams educating me to the contrary. With a notable marketplace mileage marker on the horizon, I want to examine some signs of toxic leadership/work culture as well as how we can overcome within our co-worker in Christ identity (1 Corinthians 3:9).

As always, let’s dive in!

1. Teammates aren’t treated as diverse in function, co-equal in value.

While diversity, inclusivity, and equality discussions are expected initiatives in today’s marketplace, let’s be honest: How committed are most employers to consistently upholding these principles? As much as we gravitate towards hierarchy, performance-based metrics, and capitalistic tendencies, the bottom line to this point is essentially outcome divided by constancy.

In the long run, no organization can reach its potential without each member understanding and operating within their value.
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Granted, some leave it to the individual to derive their own sense of purpose which can be fair in the context of guiding from a distance. Otherwise, vocationals should know whatever systems they’re in cannot reach their ceiling if people aren’t treated as diverse in function, co-equal in value.

Think about it: If your work leadership encourages favoritism and limits opportunities to a select few, then odds are teamwide morale will decrease and internal tension will increase. Why is this? I submit the significance of this reality is due to it being one of deepest core corporate identities. From an original design perspective, we were (and are) intended to serve as one body. Applied to the marketplace, this means we steward structures that provide equal opportunity for growth to every position and take the same approach to feedback and general engagement (More on this in a future post as honestly, this is one of my favorite topics to discuss).

Note: To those in high-level positions, consider the Jethro principles and seek to execute them effectively so middle managers are accountable to develop those under their care. If you’re young and starting out, find a leader or seasoned veteran with mentorship potential and watch how they respond to feedback and instruction. Who knows? Even if the culture is weak, you may still be able to derive motivation and inspiration from those who are secure in their strengths.

Supporting Bible verses: Hebrews 10:25, 1 Corinthians 12:12-27, 1 Corinthians 3:9, Exodus 18:14-26

2. Passive-aggressive and/or manipulative leadership.

Another side-effect of toxic leadership involves the deliberate withholding of constructive criticism, encouragement, and/or gratitude. In a post-pandemic world, you may have noticed passive-aggressive supervisors falling into one of these camps, using silence or support withdrawal as primary communications tools; however, under no circumstances, should these behaviors be tolerated.

‘Cause truth is: A mature leader not only knows when and how to deliver feedback but facilitates phycological safety, trust, and confidence in challenging situations. If you’re in an environment where leaders have ambushing agendas, redelegate tasks without proper communication, or uses silence to communicate, then I have news for you:

You deserve better!
Leaders who drive wedges and/or use ego to stir division aren’t true leaders!

Of course, I’m not suggesting you abandon ship if you’re currently working under a similar authority. Conversely, I’m encouraging you to take inventory of offenses, collect your emotions, and find a time to speak with the appropriate authority (I.e. supervisor or HR Manager depending on the situation) to clear the air. As long as you integrate other voices and honor your leaders and colleagues, your intentions will be well grounded as you steward peace, advocacy, and forward motion.

Supporting Bible verses: Proverbs 11:14, Proverbs 28:2-26, Romans 16:17-18, James 3:14, Ephesians 4:14, Luke 16:8b, Matthew 5:37

3. Lack of trust, communication, and engagement.

Per point #2, if a leader lacks trust, even with a subordinate, the ideal move is to confront the issue fostering the deficit or dissonance. Generally, an employee who feels they aren’t trusted wants to discern areas of improvement; hence, why indifference, or the perception thereof, is not only deflating but often an overflow of a toxic environment.

As you may have learned in your own experiences, a lack of communication will almost always create some form of chaos, angst, or strife, but sound leaders are keen to promote the well-being of their teammates. Remember an occasional check-in or positive acknowledgement can go a long way in reinforcing a worker’s understanding of their value while also regulating their emotions. Regardless of our role, dare to diffuse discord through compassionate engagement and curiosity.

Supporting Bible verses: 1 Corinthians 15:33-44, Titus 3:10

4. No formal review process and/or pathway for development.

As an employee with public, private, and liturgical experience, I can speak candidly to this point having seen this process mapped out a variety of ways. If your employer has no formal performance evaluation process where the only criticism is given in moments of error, then you have a major red flag in your hand.

As my time has taught me, all employees deserve to know if the work they’re doing is effective and efficient. Since we’ve established feedback and communication withholding as signs of environmental toxicity, the call here is straight-forward: Develop and promote a review process where all team members top-down are accountable and have a means to build areas of strength and weakness alike. Even if the meeting frequency is quarterly or biannual, the impacts can be massive as you streamline a process to preserve morale in tandem with corporate performance.

Supporting Bible verses: James 1:19, Proverbs 15:1, Colossians 4:6

Stay tuned next time when I’ll conclude this post with my final three points including a podcast overviewing the content. For now…

Have an amazing weekend!

Cover photo creds: Sesame Disk

The Timely Lincoln

June 30, 2020July 2, 2020Leave a comment

“There is not one piece of cosmic dust that is outside the scope of God’s sovereign providence.” ~ R.C. Sproul

Written 4/5/17; revised 6/30/20

So yesterday I’m walking in the rain to work when suddenly I notice a five-dollar bill lying in a puddle. Seizing the serendipity, I approach the curb, check both ways, and cross the street before grabbing the Lincoln. Not a bad start to a soggy Monday, I think to myself.

Hours later, I’m working on a spreadsheet when this damp, dreary bill begins to beg.

Spend me! Use me! Exchange me for coins!

At first, I consider. After all, a brewed boost on an overcast Monday makes as much sense as the cents it costs. Yet, after weighing my Starbucks balance and an empty lunch box, I decide to pass. Who needs a bland blonde when you have cash in your wallet anyway?

Fast-forward to today and the temptation is real. Like yesterday, I have no lunch as my weekly tradition of forgetting it is now an epidemic. Granted, when you’re spending the night at your in-laws and have to switch cars with your wife so you can pick up your son and dog after work, it makes sense lunch would be an afterthought. Whatever the case, I give into my Jimmy John’s craving and order a sub online.

Problem solved. Appetite quenched. My little Lincoln still snug in its billfold.

Hours later, I’m on course to pick up Caeden from daycare when suddenly a sinister light appears out of the corner of my eye.

Alas, the gaslight is not only illuminating but flashing to the tune of 12 miles to spare. Consequently, like any rational person on his last half-gallon, I channel my inner Kim Walker:

Fuel me up, God. Fuel me up, God!

And wouldn’t you know it? The traffic cooperates, an exit opens up, and the situation makes like Desperation Band finding me at Shell with six miles left. For the second time today, crisis averted.

Admiring the relief, I park at a stall and head to the cashier – the tune of Taylor Swift‘s “Out of the Woods” ringing in my head. Unfortunately, it’s at this moment when I make another startling revelation. Reaching into my coat pocket, I sense a painful lack of presence, a void that could only mean one thing:

My wallet was in my car which wasn’t my car because my wife had my car since her car is the van and the van has Caeden’s seat and it was my day to pick him up.

So now I’m stranded, inches from fuel and salt & vinegar potato chips but hours away from the nearest family member. Seriously, it’s almost as if someone had graffitied a target on my back. What next, I wonder. This day is clearly out to get me.

But then it hits me. Before I left for the day, I had switched the $5 into my pant pocket which meant though my wallet was missing, I had just enough cash to buy enough gas to get to Kingston Springs. Once there, I could then rendezvous with Lyssah’s mom, pick up a check, and convert into the $20 I needed for the 45-minute trek home to Spring Hill. For the third time in one day, sovereignty had smiled down. After a long and weary day, I was finally headed home.

Now, I know what you’re thinking: Of everything going on in the world today, this minor tale of fortunate happenings is hardly worth mentioning. And to that, I would completely understand…

…but ultimately disagree.

You see, as in any story, there are morals – themes of truth woven into the fabric of what it stands for. And while my case may have been a matter of convenience, the way I see it, when God does a good, great, or epic thing, who I am to stay silent?

Even if the good “pales” in comparison to what we deem a supernatural wonder, the truth is God is always looking out for us in the big and small, from destiny to daily bread. Hence, why I keep coming back to this phrase:

God knows exactly what we need exactly when we need it.

To accept this reality is not to over-spiritualize, but to realize God’s compassion as versatile and not entitled to a master plan. Sometimes, God just wants to help because that’s who He is and for some of you, He’s wanting you to be okay with that. Given He’s given you everything for goodness and godliness (2 Peter 1:3), why not affirm the faithfulness and providence of God? Why not rest in the One who not only helps in the grander schemes unfolding but the meager stresses of life as well?

Selah.

Perhaps some of you reading this have encountered similar situations. If so, the stage is yours to share your story. If not, I bid you farewell and pray God’s richest be your highest.

~ Cameron

Photo creds: best-wallpaper.net

3 Ways to Elevate Others at Work

June 18, 2020August 29, 2020Leave a comment

I don’t know about you, but I find the ironies of Scripture fascinating.

Weakness as strength, the overturning of human wisdom, redemptive reversals…there are many to choose from.

But I suppose the one gripping me most intensely right now is delayed revelation – how one can read the same verse ninety-nine times, but on the hundredth one, the light bulb goes off…as if you’re reading the verse for the first time. Call it God’s faithfulness. Call it maturity meeting an inspired moment. Whatever the reason, I believe it justifies our call to continually renew our minds in the Word. After all, in the space between passage exposure, who says God can’t work new grids and frameworks into the mix?

Prelude aside, I want to share a recent instance during which I was studying Philippians 2 when all of a sudden, I hit an accelerant taking me deeper into new territory. A familiar read, now a profound resonance. Let’s dive into v. 3…

“Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves.” (NIV)

“When you do things, do not let selfishness or pride be your guide. Instead, be humble and give more honor to others than to yourselves.” (NCV)

^“Let nothing be done through selfish ambition or conceit, but in lowliness of mind let each esteem others better than himself.” (NKJV)

“Don’t be selfish; don’t try to impress others. Be humble, thinking of others as better than yourselves.” (NLT)

“Do nothing from selfish ambition or conceit, but in humility count others more significant than yourselves.” (ESV)

Now, before I continue, permit me to share some context.

A couple of weeks ago, during a Foundation Group team meeting, a colleague mentioned how we should honor one another by assuming other’s loads as “crazier” than our own – an agreeable notion given our corporate desire to serve. While I couldn’t remember the Scriptural reference offhand, I knew it took residence in one of Paul’s first imprisonment letters (i.e. Galatians, Ephesians, Philippians, Colossians). Accordingly, I couldn’t help feeling satisfied having found the source a week later.

As I drilled down, it made sense why this colleague would allude to Philippians 2:3. For starters, the verse captures how corporate love looks in a team construct, particularly in vocational settings. To respect colleagues and clients alike, it’s essential we surrender pride, embrace selfless motives, and integrate humility into everything we do. The reasons this constitutes wisdom are many:

It yields no breathing room to arrogance or self-righteousness.
It emphasizes and prioritizes advancing the needs of others.
It inspires a place for the radical middle to thrive. Spiritually, we know this as living in Spirit and Truth, but vocationally, this often manifests as finding common ground to agree upon.
It creates a spirit of safety and enhances camaraderie/team unity.
It converts corporate ladders from vertical hierarchies into horizontal matrices where all roles are equally valuable (though diverse in function).

However, there are deeper layers to be discovered as we consider occupational application.

Case and point: The allegory of the long spoons – a regarded illustration, but one seldom tied to marketplace principles.

For those unaware of this illustration, the allegory of the long spoons is a parable that shows the difference between heaven and hell wherein each location, inhabitants are given food with oversized utensils incapable of self-service. In hell, the people cannot cooperate and wail in torment. In heaven, the diners use the spoons to serve food across the table where all are satisfied.

This in mind, we can ‘carpe diem’ the application. If our mission is to maximally serve one another, then self-seeking ambitions will fade as humility builds in places they once occupied. As Romans 12:1-2 states, when we present ourselves as living sacrifices, we position ourselves to be transformed by the renewing of our minds to discern the will of God. Yet, to do this, we must also be committed to living securely in our ‘loved by God’ identity.

‘Cause truth is: If we know who we are, not only will compassion be the hallmark of our efforts, but the overflow to how we shepherd relationships. In a sense, we won’t have room to compare or prove our worth because we know we are loved by God; therefore, we have nothing to lose valuing others above ourselves, in pursuing others’ needs ahead of our own.

As for how this looks in the business world, these truths often reflect in collaboration, communication, and correction:

With collaboration, any time a team comes together to fine-tune or streamline a process, the goal is to make critical functions more efficient…for the sake of service. While economical outcomes are practical, it’s the customer bond, not the bottom line, where equity accrues over time. Consequently, if leadership is intentional in anchoring pursuits to critical needs over critical mass, odds are the organization will validate its authenticity and purpose.

Likewise, with communications, a team is reinforced when ideas and individual strengths are integrated into its corporate dynamic. Once in rhythm, a leader can then create environments of safety where those will more experience can speak life into those with less. And though the balance may require calibrating with new hires, as long as space is giving to professional and personal growth, the ‘unity in community’ element will flourish. Again, the goal of workplace communication should be to elevate the ministry of servanthood in advance of performance metrics; however, if verbal success is to be realized, a leader must differentiate their aim and the overflow to come.

Lastly, with correction, a team leader should always employ honesty with understanding and prudence with patience. Here the principle is straightforward: If a leader is to speak discipline effectively, he/she must exercise transparency constructively. For example, if a leader/supervisor rushes to grace without understanding, then cultures of security may be compromised as opposed to strengthened. Granted, this can be a fine line to walk; then again, that’s the beauty of Philippians 2:3 – One doesn’t have to try to be right, but aim to do right in tending the good in others…

…which brings me to my last point…

If we’re to use our spoons to serve others, we must be intentional to clean them regularly.

Think of it this way: You may love pot roast and mashed potatoes, but if the utensils are dirty, you’re going to hesitate to eat them. Most likely you’re going to wash the serving spoon or request a different side item. Unless you’re really, really hungry.

In theory, the same concept applies to ministry, work, and all points in between. While what you serve is important, how you serve is all the more. For instance, not only does ‘how you serve’ shape your influence but answers the question as literally considering Jesus.

As such, if you ever wonder how to serve with clean spoons…lock on to Jesus. Specifically, look to Him as your example in selfless humility (v. 5), empty yourselves as servants of all (v. 7; Mark 9:35), and honor each other with enthusiasm (v. 12). Dare to work in a manner worthy of your calling (Ephesians 4:1), in a way that points to Christ’s sovereignty. And from there, cultivate it, bring it to full effect, and actively pursue spiritual maturity (v. 12) in community, in unity…with humility.

You got this, my friend.

Selah.

Cover photo creds: Terryberry.com

Rise and Shine: The Secret to Giving Your Best

March 28, 2020March 28, 20202 Comments

Inspired by vintage Keith Green…

Many of us have heard the phrase, ‘Do your best and let God do the rest’.

But lately, I’ve been wondering how well I truly understand this.

I mean I ‘get’ the Bible verses…

“And whatever you do, do it heartily, as to the Lord and not to men, knowing that from the Lord you will receive the reward of the inheritance; for you serve the Lord Christ.” ~ Colossians 3:23-24 (ESV)

“Do you not know that those who run in a race all run, but one receives the prize? Run in such a way that you may obtain it.” ~ 1 Corinthians 9:24 (ESV)

“I can do all things through Christ who strengthens me.” ~ Philippians 4:13 (ESV)

“Each of you must take responsibility for doing the creative best you can with your own life.” ~ Galatians 6:5 (MSG)

…yet somehow in the application, I’ve been missing something. And I think I’m starting to see what it is.

You see, we often approach work as a derivative of ‘doing’ be it a project we initiate or a means to manage. Define the goal and pursue it. Clarify the objective and go for it. In a way, this makes sense given we’re all hard-wired to perform with excellence for excellence.

However, while execution and effort have their place, it’s important, dare I say critical we ask ourselves: At what point are we allowing God into the picture? Into the frame-work of our work if you will?

At the point we’re exhausted? At the point we’re confused? At the point we’re doubting?

Or are we making way His way from the very beginning?

As one who has failed time and time again with this, trust me when I say…

1. If you want to do your best, let God get in front of it.
2. If you want God to do the rest, let Him get behind it.

Don’t wait until you’re burnt out. Don’t wait until you’re stuck. Rather before you clock in each day, consecrate your effort, receive His faithfulness, and know He will accomplish His purposes in you. Even if He’s guiding you into turbulence, into danger, know He’s calling you to see Him in the midst of it in a fresh way. Accordingly, don’t be discouraged by growing pains when in reality He’s sowing gains you can’t yet see.

In closing, I encourage you, friends…

1. Let God be in the midst of your best and rest, not the middle.

2. Examine any place you may be relegating God to an on-call substitute, any place where ‘doing the rest’ has become a request to autocorrect above anything else.

Let Him be more and go before!

Selah.