In my last post, I examined the first four of seven toxic workplace traits and provided Biblical support to each section. For today, I want to conclude this series with my final three attributes along with a recap pod summarizing my points. As a reminder, while we’re exploring cultural and environmental red flags, we’re not hiding from leadership issues as the topics ultimately cannot be detached.
Without further ado, let’s tie a bow on this…
5) Inconsistent Leadership
When we talk about toxic work cultures, there are several dismissive characteristics we could cite from narcissism to manipulation to arrogance; however, there’s one, in particular, encompassing a multitude and that is incongruence (I.e. when a person’s actions contrast their words).
Ask any leader or tenured employee with authority and they’ll admit responsibility and accountability are essential to positive team performance and morale. Yet, where there are inconsistencies between expectation and execution, there is room for misinterpretation, miscommunication, tolerance, even negative emulation down the line.
The good news here is the fix doesn’t have to be complicated: If you’re a team lead, supervisor, or director, walk the talk.
For example, if you say you’re not a micromanager, don’t micromanage, even if your intent is to the contrary. Rather, assess your intent to probe past normality and be willing to receive feedback if the actions involved communicate distrust or produce uncomfortable vibes. Remember seeking clarity is one thing but second-guessing motives without compassion, grace, and understanding is another.
If you struggle to model any of these qualities, dare to explore any area where intention and action aren’t aligned. Naturally, no one should want to be inconsistent in their work; hence, why leaders especially should understand consistency isn’t limited to the fruit of one’s hands but also the words of their mouth and the reflections of their heart.
Supporting Bible verses: Psalm 19, Matthew 7:3, Mathew 23:3, Luke 16:13, 1 Corinthians 15:58, Galatians 6:9, 1 John 4:20
6) Overtolerance and Permissiveness
To be fair, this point flows from the one prior, but based on perceived abuse, this warrants a separate explanation. If you say certain actions won’t be tolerated, don’t make the principles behind them conditional. Instead of granting exceptions based on seat or situation, handle moral failures and detrimental conducts consistently regardless if the person involved in an established personality or rookie within their probationary period.
From what I’ve seen, the top-down ripple effect of steady rationale and decision making can be empowering in the long term, even if it’s messy in the short term. Whenever trust bends or breaks, abiding by proper protocol will not only enhance security but also encourage people to adhere to higher standards of integrity.
Put another way, if you’re a leader, don’t sacrifice reproach by synonymizing forgiveness and tolerance. If an employee has an established track record of poor conduct, scale the offense, and timely oversee the appropriate actions in a way that benefits the whole of the team. When in doubt, just say ‘no’ to permissiveness and ‘yes’ to due diligence and follow-through.
Supporting Bible verses: Proverbs 21:16, Romans 6:1-2, 11-15; 2 Timothy 4:1-2, Ephesians 4:2, 1 Peter 3:8-11
7) Lack of awareness and accountability
No workplace is perfect, and employees, leaders and teams may display negative traits from time to time. However, if that behavior is pervasive, leadership must consider how the culture they’ve cultivated may be impacting the trend. Unless a single employee is the root of the hostility, a leader best serves their company by investigating beyond the conflict into its source region.
Often, if an employee starts deregulating, there’s a corporate tie-in, be it a lack of recognition/development, unclear communications, and/or insecurity. Yet, even if these currents aren’t underlying, there could be larger problems involving personal, domestic, and/or health issues, which leads me to a key point:
When a work boundary is breached, don’t automatically assume ill-intent but gauge the transparency of your corporate principles and reassess them before the repercussions.
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Handled the right way, a potentially volatile situation can de-escalate into a refreshing reset when humility meets resolution. Conversely, if a leadership committee lacks awareness and accountability, the employee will almost always follow suit.
For instance, you may have a teammate or subordinate who acts ignorantly at times. Yet perhaps he/she feels ignored, like a number within a company that hoards autonomy and withholds clarity. In these cases, don’t deal with the contention topically but with meekness that anticipates understanding.
‘Cause truth is: If leaders and teams don’t take inventory of their internal processes and how they affect personnel, discouragement, even burn-out will inevitably result. Why not rightfully deal and scale tension internally before your clients and supporters smell smoke?
Supporting Bible verses: Proverbs 11:14, Proverbs 27:17, Ephesians 4:15, James 5:16, Hebrews 10:24-25, 1 Thessalonians 5:11
As always, selah, thank you for reaching and…
Cover photo creds: Wellable