Management

Recently, I was driving to work and it occurred to me: By the end of this year, I will have reached the 15-year mark as a full-time employee in corporate America. Crazy how time flies (or Frys in my case), eh?

While I’ve benefited from tight teams in years past, I’ve also worked on some, ahem, not so tight teams educating me to the contrary. With a notable marketplace mileage marker on the horizon, I want to examine some signs of toxic leadership/work culture as well as how we can overcome within our co-worker in Christ identity (1 Corinthians 3:9).

As always, let’s dive in!

1. Teammates aren’t treated as diverse in function, co-equal in value.

While diversity, inclusivity, and equality discussions are expected initiatives in today’s marketplace, let’s be honest: How committed are most employers to consistently upholding these principles? As much as we gravitate towards hierarchy, performance-based metrics, and capitalistic tendencies, the bottom line to this point is essentially outcome divided by constancy.

In the long run, no organization can reach its potential without each member understanding and operating within their value.
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Granted, some leave it to the individual to derive their own sense of purpose which can be fair in the context of guiding from a distance. Otherwise, vocationals should know whatever systems they’re in cannot reach their ceiling if people aren’t treated as diverse in function, co-equal in value.

Think about it: If your work leadership encourages favoritism and limits opportunities to a select few, then odds are teamwide morale will decrease and internal tension will increase. Why is this? I submit the significance of this reality is due to it being one of deepest core corporate identities. From an original design perspective, we were (and are) intended to serve as one body. Applied to the marketplace, this means we steward structures that provide equal opportunity for growth to every position and take the same approach to feedback and general engagement (More on this in a future post as honestly, this is one of my favorite topics to discuss).

Note: To those in high-level positions, consider the Jethro principles and seek to execute them effectively so middle managers are accountable to develop those under their care. If you’re young and starting out, find a leader or seasoned veteran with mentorship potential and watch how they respond to feedback and instruction. Who knows? Even if the culture is weak, you may still be able to derive motivation and inspiration from those who are secure in their strengths.

Supporting Bible verses: Hebrews 10:25, 1 Corinthians 12:12-27, 1 Corinthians 3:9, Exodus 18:14-26

2. Passive-aggressive and/or manipulative leadership.

Another side-effect of toxic leadership involves the deliberate withholding of constructive criticism, encouragement, and/or gratitude. In a post-pandemic world, you may have noticed passive-aggressive supervisors falling into one of these camps, using silence or support withdrawal as primary communications tools; however, under no circumstances, should these behaviors be tolerated.

‘Cause truth is: A mature leader not only knows when and how to deliver feedback but facilitates phycological safety, trust, and confidence in challenging situations. If you’re in an environment where leaders have ambushing agendas, redelegate tasks without proper communication, or uses silence to communicate, then I have news for you:

You deserve better!
Leaders who drive wedges and/or use ego to stir division aren’t true leaders!

Of course, I’m not suggesting you abandon ship if you’re currently working under a similar authority. Conversely, I’m encouraging you to take inventory of offenses, collect your emotions, and find a time to speak with the appropriate authority (I.e. supervisor or HR Manager depending on the situation) to clear the air. As long as you integrate other voices and honor your leaders and colleagues, your intentions will be well grounded as you steward peace, advocacy, and forward motion.

Supporting Bible verses: Proverbs 11:14, Proverbs 28:2-26, Romans 16:17-18, James 3:14, Ephesians 4:14, Luke 16:8b, Matthew 5:37

3. Lack of trust, communication, and engagement.

Per point #2, if a leader lacks trust, even with a subordinate, the ideal move is to confront the issue fostering the deficit or dissonance. Generally, an employee who feels they aren’t trusted wants to discern areas of improvement; hence, why indifference, or the perception thereof, is not only deflating but often an overflow of a toxic environment.

As you may have learned in your own experiences, a lack of communication will almost always create some form of chaos, angst, or strife, but sound leaders are keen to promote the well-being of their teammates. Remember an occasional check-in or positive acknowledgement can go a long way in reinforcing a worker’s understanding of their value while also regulating their emotions. Regardless of our role, dare to diffuse discord through compassionate engagement and curiosity.

Supporting Bible verses: 1 Corinthians 15:33-44, Titus 3:10

4. No formal review process and/or pathway for development.

As an employee with public, private, and liturgical experience, I can speak candidly to this point having seen this process mapped out a variety of ways. If your employer has no formal performance evaluation process where the only criticism is given in moments of error, then you have a major red flag in your hand.

As my time has taught me, all employees deserve to know if the work they’re doing is effective and efficient. Since we’ve established feedback and communication withholding as signs of environmental toxicity, the call here is straight-forward: Develop and promote a review process where all team members top-down are accountable and have a means to build areas of strength and weakness alike. Even if the meeting frequency is quarterly or biannual, the impacts can be massive as you streamline a process to preserve morale in tandem with corporate performance.

Supporting Bible verses: James 1:19, Proverbs 15:1, Colossians 4:6

Stay tuned next time when I’ll conclude this post with my final three points including a podcast overviewing the content. For now…

Have an amazing weekend!

Cover photo creds: Sesame Disk

Have you ever struggled with group participation or felt more productive working independently?

Perhaps you’re a team player at heart, but feel taxed, even lost, when collaborating in a joint setting.

If so, I want to encourage you: a) you’re not alone and b) dare to rethink what you know about teamwork.

For while corporate success often hinges on team dynamic (i.e. how a group behaves and performs in pursuing a particular goal), such cooperation is only possible when each member knows the purpose and direction of their role.

Thus, in the next few posts, I want to discuss how we, as students and employees, can build teamwork through better team dynamic starting with these three points…

1) Clarify Expectations

It’s been said group morale is a fragile art – a sacred science based on strength integration, maintaining transparency, and trust management.

Yet, of all the bonds that bind, arguably none is more cohesive to team dynamic than clarifying expectations.

To quote Ron Edmondson…

“to feel a part of the team, people need to know where the team is going and what their role is. An understanding of the overall goals and objectives fuels energy. When the big picture objective is understood each team member is more willing to pull together to accomplish the mission because they know the ‘why’ and can better understand where they fit on the team.”

In other words, to achieve positive outcomes, each role must be clearly defined in a way direction, unity, and purpose are mutually inclusive. Of course, none of this can happen without accountability, authenticity, and strategy/tactics (as we’ll later discuss); however, as long as expectations are effectively communicated top-to-bottom, the foundation to success is, at least, secured.

Bottom line: The more people perceive core value and expectations¹ through vision, the more team dynamic will strengthen.

2) Don’t Just Direct People, Develop Them

As mentioned in my ‘effective influencer’ post, strong teams form when people are valued over goals and success is celebrated corporately as well as individually.

Unfortunately, not all work cultures are created equal where motivation is shared, let alone contagious. The question is…

How do we inspire unity among our teams regardless of setting, situation, or position?

For starters, we must be willing to connect role to direction and expectation to vision. In my case, having worked in various financial and ministerial arenas, I’ve found the best unity occurs in environments where each member understands their role and how it directly impacts the success of the organization.

Granted, easier said than done for the sanitation engineer and mail deliverer; still, if strong team dynamics are applied, even these employees can be directed to know the company’s core values² and developed to take ownership of their responsibility.

Ultimately, if team members are empowered to see their skin in the game, camaraderie will flourish in the sense each person is directed, developed, and driven to see his/her work as more than a means to an end.

Bottom line: Intentional leaders not only give their team intentional purpose, but help their teams understand mission while embracing vision.

3) Get Out of the Office

A great ministry leader once said…

“Don’t get so busy doing the work of the Lord that you don’t spend time with the Lord of the work.”

Interestingly, while this truth pertains to spiritual intimacy, the same concept can be applied in collaboration and networking. After all, if project management and people management are best undivided, then the quality of our communication should extend beyond performance into its surrounding context.

For example, as a former LAMPO spouse, sports editor, and youth pastor, no question, the best “silo-busting” moments occurred during retreats, corporate team-building activities, and family outings. In each scenario, not only were tensions lessened, but a sense of esprit de corps developed carrying over into seasons of challenge and discomfort.

Moreover, to the extent creativity and oasis conversations abounded, to that extent priorities were pruned in the wake of internal and external inventory. Ultimately, as awareness within community increased, so did morale and enthusiasm by proxy.

Bottom line: 1) Teamwork is just as much attitude as it is practice. 2) If you want better teamwork, know the context of your team’s performance given team dynamic is influenced just as much outside work as at work.

Selah.

Looking ahead, I want to talk about how we, as spouses and household heads, can abide by the same teaming principles outside our careers and inside our homes.

In the meantime, be at peace as you better people to better your teams to better your business.

As always, Lys & I are rooting for you.

Here’s to the journey…

~ Cameron

Footnotes