Category: Ministry & Marketplace

Office Angst: 7 Signs of a Toxic Workplace (Part 1)

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Recently, I was driving to work and it occurred to me: By the end of this year, I will have reached the 15-year mark as a full-time employee in corporate America. Crazy how time flies (or Frys in my case), eh?

While I’ve benefited from tight teams in years past, I’ve also worked on some, ahem, not so tight teams educating me to the contrary. With a notable marketplace mileage marker on the horizon, I want to examine some signs of toxic leadership/work culture as well as how we can overcome within our co-worker in Christ identity (1 Corinthians 3:9).

As always, let’s dive in!

1. Teammates aren’t treated as diverse in function, co-equal in value.

While diversity, inclusivity, and equality discussions are expected initiatives in today’s marketplace, let’s be honest: How committed are most employers to consistently upholding these principles? As much as we gravitate towards hierarchy, performance-based metrics, and capitalistic tendencies, the bottom line to this point is essentially outcome divided by constancy.

In the long run, no organization can reach its potential without each member understanding and operating within their value.

Granted, some leave it to the individual to derive their own sense of purpose which can be fair in the context of guiding from a distance. Otherwise, vocationals should know whatever systems they’re in cannot reach their ceiling if people aren’t treated as diverse in function, co-equal in value.

Think about it: If your work leadership encourages favoritism and limits opportunities to a select few, then odds are teamwide morale will decrease and internal tension will increase. Why is this? I submit the significance of this reality is due to it being one of deepest core corporate identities. From an original design perspective, we were (and are) intended to serve as one body. Applied to the marketplace, this means we steward structures that provide equal opportunity for growth to every position and take the same approach to feedback and general engagement (More on this in a future post as honestly, this is one of my favorite topics to discuss).

Note: To those in high-level positions, consider the Jethro principles and seek to execute them effectively so middle managers are accountable to develop those under their care. If you’re young and starting out, find a leader or seasoned veteran with mentorship potential and watch how they respond to feedback and instruction. Who knows? Even if the culture is weak, you may still be able to derive motivation and inspiration from those who are secure in their strengths.

Supporting Bible verses: Hebrews 10:25, 1 Corinthians 12:12-27, 1 Corinthians 3:9, Exodus 18:14-26

2. Passive-aggressive and/or manipulative leadership.

Another side-effect of toxic leadership involves the deliberate withholding of constructive criticism, encouragement, and/or gratitude. In a post-pandemic world, you may have noticed passive-aggressive supervisors falling into one of these camps, using silence or support withdrawal as primary communications tools; however, under no circumstances, should these behaviors be tolerated.

‘Cause truth is: A mature leader not only knows when and how to deliver feedback but facilitates phycological safety, trust, and confidence in challenging situations. If you’re in an environment where leaders have ambushing agendas, redelegate tasks without proper communication, or uses silence to communicate, then I have news for you:

  1. You deserve better!
  2. Leaders who drive wedges and/or use ego to stir division aren’t true leaders!

Of course, I’m not suggesting you abandon ship if you’re currently working under a similar authority. Conversely, I’m encouraging you to take inventory of offenses, collect your emotions, and find a time to speak with the appropriate authority (I.e. supervisor or HR Manager depending on the situation) to clear the air. As long as you integrate other voices and honor your leaders and colleagues, your intentions will be well grounded as you steward peace, advocacy, and forward motion.

Supporting Bible verses: Proverbs 11:14, Proverbs 28:2-26, Romans 16:17-18, James 3:14, Ephesians 4:14, Luke 16:8b, Matthew 5:37

3. Lack of trust, communication, and engagement.

Per point #2, if a leader lacks trust, even with a subordinate, the ideal move is to confront the issue fostering the deficit or dissonance. Generally, an employee who feels they aren’t trusted wants to discern areas of improvement; hence, why indifference, or the perception thereof, is not only deflating but often an overflow of a toxic environment.

As you may have learned in your own experiences, a lack of communication will almost always create some form of chaos, angst, or strife, but sound leaders are keen to promote the well-being of their teammates. Remember an occasional check-in or positive acknowledgement can go a long way in reinforcing a worker’s understanding of their value while also regulating their emotions. Regardless of our role, dare to diffuse discord through compassionate engagement and curiosity.

Supporting Bible verses: 1 Corinthians 15:33-44, Titus 3:10

4. No formal review process and/or pathway for development.

As an employee with public, private, and liturgical experience, I can speak candidly to this point having seen this process mapped out a variety of ways. If your employer has no formal performance evaluation process where the only criticism is given in moments of error, then you have a major red flag in your hand.

As my time has taught me, all employees deserve to know if the work they’re doing is effective and efficient. Since we’ve established feedback and communication withholding as signs of environmental toxicity, the call here is straight-forward: Develop and promote a review process where all team members top-down are accountable and have a means to build areas of strength and weakness alike. Even if the meeting frequency is quarterly or biannual, the impacts can be massive as you streamline a process to preserve morale in tandem with corporate performance.

Supporting Bible verses: James 1:19, Proverbs 15:1, Colossians 4:6

Stay tuned next time when I’ll conclude this post with my final three points including a podcast overviewing the content. For now…

Have an amazing weekend!

Cover photo creds: Sesame Disk

Grow ⬆️ Up: A Call for Us in 2024 (Part 2)

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In my last post, we discussed the biblical definition of growing up and laid out a generic pathway for reference. Today, I want to set another layer and explain some practical ways we can do this corporately in 2024. 

No question, there is much in terms of chaos in our nation and world today. As my January fast reminded me, not only has this decade been culturally frustrating and concerning, but it has exposed the neutrality of many believers who are struggling to process the rapid decay around them. While I understand the tendency to want to look away, the truth is we must stand firm and strong together which cannot happen without awareness, intentionality, and as Steve Berger says, “compaction” (blending compassion and action). 

How we do this from our respective offices around the globe? I’m so glad you asked! Without further ado, here are a few practical solutions we can take to mature in our vertical reliance in 2024…

  1. Return to ancient pathways.

This first point may seem basic enough but I believe if we are to decrease appropriately as God increases in our midst, we must return to ancient pathways, specifically in honoring the name of God, the time we invest in His Word, and the Sabbath Day. As we progress in this era of media and technological saturation, one cannot combat the grey without acknowledging its existence, the grey being the small, sometimes subconscious ways society compels us to devalue our faith, spiritual identity, and God’s presence through copings and stimulations. Frankly, if we want to grow up individually and collectively in 2024, embracing holy fear is not an option. As the dark gets darker, so must we love what God loves and hate what He hates all the more. While some may label you as Pharisaical, dare to surrender the anxiety as one of the flesh. After all, the world needs to see absolutes be true to their name and for all who confess and profess the name of Jesus to be anchored, even as persecutions and prejudices elevate from third-world countries to just down the hallway.

If you’re reading this as an employed Christian, I encourage you to inspect any place where you’ve taken your “faith foot” off the gas pedal. As you seek the Lord, don’t hesitate to examine where you may be compartmentalizing your confidence, even character in your quest to model life and light before all men. From there, take inventory of the bushels, refill your internal salt cellars, and watch what God will do as you embrace surrender and thanksgiving in tandem. 

  1. Model grace and perspective.

As I’ve stepped into a healthier work environment this year, I’ve been compelled to learn new skills while sharpening older ones. Along the way, I’ve been reminded how powerful perspective can be when observing and interpreting our surroundings, heartbreaks, and challenges. For instance, in years past, I sometimes fell short looking for my settings to make sense, affirm an emotional conviction, and/or be the primary means to personal development and growth; however, as I now understand, these habits, when left to selfish devices, can lead to inflated expectations and disappointments. Having taken inventory of my discouragements last month, the light bulb ultimately activated: For many, their willpower and/or lust for affirmation is the center of whatever change they hope to initiate. In Christian circles, we sometimes see this by those who subscribe to ‘name it and claim it’ theology, prosperity Gospels, and warped Golden Rule principles.

Yet, when we examine the Gospel of John, we find a different reality:

Apart from Christ, we cannot mature as new creations or represent Him in our aim to change the world, one positive inspiration at a time.

Why? Because if God isn’t the focal point, the true epicenter of our lives, there’s no hope of us seeing ourselves and our world correctly. Put another way…

Just as God is love, so must He be our perspective, especially if we desire to walk in fullness between the grace we give and the grace we receive. 

Applied to our work, to hit the mark of Christ, we must be willing to walk patiently and deliberately with people as they learn and grow in their roles. If expectations aren’t defined, don’t just define them but expand the tent pegs of grace as you help establish them. In any season, growing pains and audibles are inevitable. Rather than avoid them, steer into the sting and sow perspective in Spirit and Truth (John 4:24) as peace-making conduits of grace. For we are called, my friends, to build our careers upon life, not the other way around. 

  1. Lead as a servant.

In today’s marketplace, many want to lead by results and metrics. To make an impact, to leave a legacy, one must pioneer new pathways to achieve greater attention especially in more competitive landscapes, at least so we think; however, when we look at John 13:1-17, we find an alternative approach demonstrated by Jesus who humbles Himself, washes His disciples’ feet, and sets the ultimate example for servant leadership. Growing up, I used to think this chapter solely previewed the Cross and Great Commission to come. Yet, as a working adult, I now understand the present ramification as servant leadership, a corporate call where we wash our teammates’ feet (with or without the shoe removal 😉) and champion our God given authority as Kingdom ambassadors within our spheres of influence.

Now, to confirm, servant leadership is a broad term and encompasses a wide spectrum of potential actions. That said, the moves we make can be as practical as they are profound. Whenever an opportunity intersects your doubt, consider asking a teammate how you can better support them. If ‘hands on’ in the way to go, then go out of your way to tackle a task either of you can handle as the situation merits. And if you’re really stumped, simply read the room, engage with genuine curiosity, and pray for guidance and peace to illuminate your steps. Who knows? Before long, you may be sharing your testimony over coffee as the Gospel becomes alive during the conversation.

Bottom line: When you serve as a leader, you preserve faithful stewardship and your commitment to sowing trust with whom and with what you put your hands to.

Of course, these points are only a handful of options we can take to grow up in our workplaces in 2024. For those looking to take more leaps in the months ahead, what are some other aims we can consider as we live as Christ and awaken the Gospel through spiritual and vocation effort alike? Feel free to share your comments below. 

Otherwise, stay tuned next time when we’ll explore how we can serve one another through our co-worker in Christ (1 Corinthians 3:9) calling! Catch you guys on the Fry…

Graphic creds: Hospitality Insights

Marketplace Ministry Origins: A SOAP Study on Mark 6

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If you’re a longtime follower, you know it’s been a while since my last vocational post. Thus, I figured for today we’d travel back in time to 2016 when I first started to explore Jesus’ cleansing of the temple (Luke 19:45-48). To guide our discussion, I’ll once again we taking a SOAP Bible study approach to help us synchronize revelation. 

Get ready, set…

Scripture: “When they had crossed over, they came to land at Gennesaret and moored to the shore. And when they got out of the boat, the people immediately recognized him and ran about the whole region and began to bring the sick people on their beds to wherever they heard he was. And wherever he came, in villages, cities, or countryside, they laid the sick in the marketplaces and implored him that they might touch even the fringe of his garment. And as many as touched it were made well.” 

Observations: Taking a bird’s eye view at Mark 6, we soon realize there’s much going on in this passage. While author ‘Q’ is renowned for his truncated style, this doesn’t undermine the literal and figurative ground covered in this chapter.  

After Jesus’ rejection at Nazareth, we note he is intentionally mobile starting in v. 7 where we find a Great Commission preview in the sending out of the 12 disciples. Verses later, we find a surprisingly long account of John the Baptist’s death (No offense, John, I think your 16 verses could have been cut in half and we would have been fine) followed by the feeding of the 5,000 and walking on water accounts (v. 30-52). Honestly, it’s almost like author ‘Q’ is creating this Gospel popery, an EP of Jesus’ greatest hits for future generations to share.  For most, the chapter concludes in v. 52 once Jesus has calmed the storm; however, in terms of time lapse, there’s still over half the book to go. 

Enter v. 53, where we find Jesus passing over into Gennesaret* and setting the stage for one of the most overlooked segments in Scripture (I.e. v. 54-56). To best understand the significance of this excerpt, we must first take note of the setting. Having crossed the Sea of Galilee from Bethsaida, we find our Ocean’s 13 crew in an exhausted state, more from past pitstops than the 9.8 km sail. Upon porting, we note the crowd instantly recognized him, which may be a subtle detail to some but bears emphasis when we zoom out.

For before Jesus’ presence could be seen, it was often first felt.  

Even when oral tradition and word of mouth were the only vehicles, the awareness of Christ’s authority kept increasing. Just imagine if social media existed 2,000 years ago. Jesus would have needed 12 bodyguards in addition to the 12 disciples!  

Either way, with corporate cognizance ignited, the hustle put into rounding the sick and afflicted makes sense. After all, the Isaiah 53 prophecies were compelled to verify in light of the Messiah. No wonder there was such an initial reaction considering the anticipation was manifesting off the heels of past divinations.

Contrasting the comps of this passage, I can appreciate the conclusion in Matthew’s account: 

“…and implored him that they might only touch the fringe of his garment. And as many as touched it were made well.” (v. 36) 

A safe and sound finale, it’s no surprise author ‘Q’ takes a similar approach lacing the climax and resolution with one swoop; however, while he maintains the same canon, we’re gifted a slight wrinkle in v. 56. See if you can find it…

“...And wherever he came, in villages, cities, or countryside, they laid the sick in the marketplaces and implored him that they might touch even the fringe of his garment. And as many as touched it were made well.” 

Pause. Did you catch that? Where did they lay the sick again? The marketplace, you say?

Indeed, from city to country, the social fulcrum was corporate Israel! 

Ya’ll, that is crazy and completely mind-boggling. Just think if that were to happen today, how much culture shock this would cause on social and vocational levels. As much as the church would be expected to help in these situations, would it yield some responsibilities to non-religious epicenters?

While the answer there is a blog for another day, when we consider the ending of Mark 6, we must understand the temple and outer peripheries where marketplace extended were social hotspots. In fact, if you analyze the places Jesus roamed during His ministry, the temple/marketplace tandem topped the chart! As we transition into potential applications, one must wonder what today’s “marketplace” looks like…

Application: Outside the sanctuary, where would Jesus be hanging out if he came back today? Bars, clubs, cafes, and transport hubs come to mind. Per your comment adds below, I’m sure there are many others. Regardless, I can’t help but marvel knowing the workplace was at one point in history the nerve center for where Jesus did ‘business’. Put another way…

The brunt of Jesus’ labor occurred not in the synagogue, but in the highest concentrations of people and their transactions.  

This speaks to me on several fronts. For starters, the modern tendency is to endure work, be it a basic necessity or worse, a necessary evil, on route to finding Jesus anywhere else. We may reference Christ a few times throughout the day, mostly internal. But for the most part, we’re pressing through the office part of our day to get to the good stuff.

However, in Jesus’ time, the black and white lines of today didn’t apply as He constantly referenced the Father within His itinerary. In past posts, I’ve talked about the intentionality of Christ and how it manifests administratively, to planning, leadership development, and time management among other criteria. Interestingly, when you layer Mark 6 with Matthew 14 and Luke 9, we find the Spirit-yielding logistics of Jesus’ mission as the backbone of His greatest works. As much as we tout the miraculously, we must also acknowledge the leadership of His lordship from delegation to per diem.

Secondly, Jesus never advised His disciples outside of what He’d already established as best practice. Whatever He asked the disciples to do, He had already done and was doing alongside them. Could one argue Jesus was the great middle-manager in history? Absolutely. However, unlike some we may know in real life, Jesus did not direct apart from His directive. To that which Jesus was on mission, so were His disciples on co-mission. And the encouragement for us is two-fold:  

  1. Just as Jesus established the marketplace as a place of freedom where teachings and miracles occurred, so, too, did He empower His disciples to do the same in rural areas. 
  2. Just as Jesus intended the marketplace to serve as an apostolic arm, so, too, must we embrace this corporate call in current times.  

Granted, I understand how thousands of years have made certain external factors a case of apples and oranges. Still, I can only imagine what could happen if more marketplace ministers today served as compassionate conduits of Christ’s desire to heal, as ambassadors reconciling others through the ministry of prayer and availability! Whatever changes in our midst starts from within and I implore you, my friends, to not segregate the sacred from secular at work but live your faith transparently. Do not literally hide God’s Word in your heart in so masking the evidence of sanctification. Rather, love on purpose so others may find your company as an extension of safety to where requests are exchanged and prayer has more runway.

I’m telling you, even a few mindful tweaks can have deep, far-reaching impact. Follow the Gospel model set forth by Jesus and His Spirit will awaken you as you yield and abide. 

Prayer:

Footnotes

*The name Gennesaret is associated with the area mentioned in two NT references (Matthew 14:22; Mark 6:45). After feeding the 5,000, Jesus’ disciples crossed over the Sea of Galilee to Bethsaida (6:45), then crossed back again (6:53) and came to land at Gennesaret. Sometimes, however, the name is not restricted to the district, for Luke speaks of the lake of Gennesaret (Luke 5:1), referring to the Sea of Galilee 

Graphic creds: Tenor

The Struggle is Zeal: A SOAP Study on Romans 12:18-19

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Not long ago, I was on the phone with an obstinate client. 

A stubborn deer in the headlights, I made every attempt to lead him to clarity. Timelines, next steps, how to discern and provide relevant information…the works. 

Yet, after 20 minutes of verbal tennis, our conversation had locked even at deuce, the writing on the wall now clear: No call to action or motivational strategy was going to move this client. 

Partially defeated, I started to guide this call to a landing when I suddenly I heard the following: “Do you advise I do this?” 

A necessary inquiry in this case but one rarely sprung so late in the game. With match point in sight, I summoned my best response in the moment. The lead off?

“As far as it be with you…“

A few seconds later, I sensed a shift in momentum as if somehow this sentence had turned the tides. Finally, the silence was pierced. 

“You’re right. While I had considered that, I just needed to hear it was possible.”

And before you knew it, we were on our way – 20 seconds of insane courage pressed against 20 minutes of desperation trying to get there. 

Fast-forward to today and I’m still processing this happy ending and the clause that made it happen. Given the Scriptural implications, I’d like to piggyback off this story to help us understand Romans 12:18-19 in a fresh light and how we can serve customers of all types with zeal (Romans 12:11, Titus 2:14)…as far as it be with us. 

Ready to jump in?

Let’s do it…

Scripture 1: “Don’t hit back; discover beauty in everyone. If you’ve got it in you, get along with everybody.” ~ Romans 12:18 (MSG)

Scripture 2: “Don’t insist on getting even; that’s not for you to do. “I’ll do the judging,” says God. “I’ll take care of it.” ~ Romans 12:19 (MSG)

“Do not take revenge, my dear friends, but leave room for God’s wrath, for it is written: “It is mine to avenge; I will repay,” says the Lord.” ~ Romans 12:19 (NIV)

Observation 1: Let’s be honest. While God created good in everyone, we seldom see it in full display during our initial interactions. Perhaps the occasional flash or two. But generally nothing more due to limited exposure, the hustle of business, and the lack of physical engagement. In a marketplace context, this is especially true when dealing with difficult customers and colleagues. With the number of walls and veils in existence today, discovering the beauty in everyone can seem like blind faith; however, when we filter this verse through a vocational lens, we can find joy in blessing all people under our breath, if not through direct encouragement. Even when we encounter antagonism, we can promote harmony as peacemakers in the opposite spirit. As Paul later says in v. 21, we champion goodness, generosity, and joy not by what happens to us externally but the light we carry internally. Accordingly, if your goal is to be reactive, then you cannot be proactive in seeing the silver linings in challenging people and situations.

My thought is: When we go into work each day, why not center our hearts and make up our minds to get along with everyone? After all, we don’t commit to these calls because they’re easy but because we have the ingredients to season our settings with hope. All the more reason to say, ‘Thank you, Jesus‘ during the dial-ins and commutes of life. 

Observation 2: In a fast-paced culture, timing and timeliness are everything. At least, that’s what culture wants us to think. And to be fair, in a client care context, this makes sense. Many times, the pathway to blessing a customer is to honor their time with a mixture of best practice and efficient decision-making. But what about when clients delay the help they crave through impatience, procrastination, even obduracy? What do we say, what do we do when colleagues or clients insist their way or the highway? Is there a holy solution to “good riddance”? Well, in a single word, yes. There is most certainly a way and Romans 12:19 hints at the answer:

Whenever we’re inflicted in a way worthy of judgment, we have an opportunity to let go and let God handle it.

Far too often in the heat of the moment, our offense disables compassion and grace; however, when we apply v.19, we make room not only for God’s wrath (i.e. His ministry of reconciliation and love manifest through justice) but for care to be centered on the person, not their grievance. Don’t waste time trying to make things right in your own strength; you’ll only burn out in frustration or overstep an unauthorized boundary. Instead, as far as it be with you, trust God to take care of the consequences as you passionately bear results through meekness. Put another way, don’t consume yourself with unassigned fire; rather pay it forward with humility and watch God win your adversary over. 

Bottom Line 1: As you follow Christ’s example and live a life controlled by the Spirit (Ephesians 5:15-21), inspire peace and mutual upbuilding (Romans 14:19). 

Bottom Line 2: As you trust God in trying situations, make room for His justice and reconciliation to prevail. 

Prayer: “Father, we come before you now. We thank you for creating in us hearts that desire good and godliness, for upwelling thirsts for righteousness in our workplaces; however, we also confess we’re not always consistent in acknowledging your beauty, let alone the beauty you’ve cultivated in others within the mundanities of life. For those who may be struggling with offense, desiring retaliation in self-gratifying ways, refresh their hearts to know your wrath is pure and able to permeate the darkest chaos. Help them be still, to know your presence as they leave room for your wonder working power. As for the rest of us, center our desire for influence, excellence, and resolution in a supernatural satisfaction that only comes from abiding in your sovereignty. Regardless of where we’re at, what circumstances we’re facing, help us exchange our lust for control for a trust that surrenders. In all we commit our hands and feet to, may the fruit of our effort be blessed for your glory’s sake. Amen.”

Cover graphic creds: Business 2 Community